The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States. Effective October 1, 2017, individuals residing in Laos who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located in The Philippines, rather than The U.S. Embassy Vientiane.
The U.S. Embassy Vientiane can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues.
For more information on their services and how to contact them, please visit their webpage at: https://ph.usembassy.gov/u-s-citizen-services/social-security/
For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World.
If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.