Sometimes concerned relatives and friends call us when they haven’t heard from a loved one who is abroad. We can help to pass messages to these missing Americans. Consular officers use the information provided by the family or friends of a missing person to locate the individual, and pass along the caller’s message. We check with local authorities in the foreign country to see if there is any report of a U.S. citizen hospitalized, arrested, or otherwise unable to communicate with those looking for them. Depending on the circumstances, consular officers may personally search hotels, airports, hospitals, or even prisons. The more information that the caller can provide, the better the chances are that we can find the missing American. For more information, please visit the State Department’s website.